A while ago, I was engaged in a conversation with a colleague in a management position with a medium sized company. Somehow, during a discussion of the frustrations related to his position, he related a story of his interaction with a new employee. He had met with the twenty-something employee for the previously scheduled, six-month new employee review. During the review, he outlined how well the employee had been performing during the previous six-months and a number of ways the employee could improve their performance, raise their productivity, and pursue a career with the company. Overall, he felt the employee could benefit from, what he felt was, constructive criticism and become an asset to the corporation.
Everything seemed reasonable until the next morning, when he received a phone call from the employee’s mother demanding that he show a better appreciation for her child’s contribution to the company and refrain from demeaning and upsetting comments directed at her child.